Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not happy for any reason, we offer a simple and straightforward returns process.

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1. Replacement or Full Refund Policy

You have 7 days from the date of receipt to request a return or replacement. To qualify, the item must:

• Be unused, unworn, and in original packaging with all tags attached.

• Be in the same condition as received.

We accept returns or replacements under the following conditions:

• Wrong item, size, color, or address (different from the order details).

• Clearly visible damage to the item.

• Low-quality or misaligned printing.

• Significant sizing discrepancy (more than 3cm difference from the size chart).

Order Cancellation:

• You can cancel or update your order within 6 hours of placing it.

Important Notes:

• All claims for misprinted, damaged, or defective items must be submitted within 7 days of receipt.

• Damaged package claims must be submitted within 72 hours of delivery.

• A valid shipping list or unique QR code must be provided with your claim.

• Approved claims due to our error are covered at our expense.

The replacement product will take as long as the delivery time for the new product.

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2. No Replacement or Refund

We do not accept returns or offer refunds in the following cases:

• Incorrect address, size, or color submitted by the customer.

• Claims submitted more than 7 days after delivery.

• Damage or deformation caused by customer misuse.

• Delivery failure due to incomplete or incorrect shipping information.

• Delays or issues caused by force majeure events (e.g., natural disasters, war, political unrest).

• Custom or personalized items.

• Final sale items marked as non-returnable.

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3. Contact Us

If you have any questions or concerns about this policy, please contact us:

Email: support@printimart.com

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Thank you for trusting our store!